1) Learn to say no
2) Change a job you love
3) Think ahead..anticipated...do it or get it done
4) Organize your mind and your desk every 5 minutes
5) Accept what you cannot change and change what you cannot accept
6) Ask even though it is a stupid question
7) Learn to say sorry and thank you
8) In a no win-lost situation no point to argue
9) Don't act when you are mad especially the first 5 second
10) Never go to bed with an argument unsettled
11) Never expect something special from anyone
12) Make decision
13) Don't set your target to high, set an achievable target
